Sales & Customer Service Courses
Sales & Customer Service courses: 45 programmes focused on customer accounts, pipelines and service teams. 5 days in Dubai, Cairo, London and online.
Typical participants: Sales Managers & Executives · Account Managers · Customer Service Teams · Business Development Officers. Price per participant: $4,500 classroom · $2,000 online.
- SAL-FND-001Foundation Programme in Professional Selling Skills
- SAL-ADV-002Professional Selling Skills: Advanced Strategies
- SAL-PRO-003Professional Certificate for Professional Selling Skills
- SAL-MCL-004Masterclass & Best Practices in Professional Selling Skills
- SAL-WKS-005Professional Selling Skills: Practical Workshop
- SAL-FND-006Foundation Programme for Key Account Management
- SAL-ADV-007Advanced Strategies in Key Account Management
- SAL-PRO-008Key Account Management: Professional Certificate
- SAL-MCL-009Masterclass & Best Practices for Key Account Management
- SAL-WKS-010Practical Workshop in Key Account Management
- SAL-FND-011Customer Experience Excellence: Foundation Programme
- SAL-ADV-012Advanced Strategies for Customer Experience Excellence
- SAL-PRO-013Professional Certificate in Customer Experience Excellence
- SAL-MCL-014Customer Experience Excellence: Masterclass & Best Practices
- SAL-WKS-015Practical Workshop for Customer Experience Excellence
- SAL-FND-016Foundation Programme in Sales Negotiation Techniques
- SAL-ADV-017Sales Negotiation Techniques: Advanced Strategies
- SAL-PRO-018Professional Certificate for Sales Negotiation Techniques
- SAL-MCL-019Masterclass & Best Practices in Sales Negotiation Techniques
- SAL-WKS-020Sales Negotiation Techniques: Practical Workshop
- SAL-FND-021Foundation Programme for Retail & Channel Sales Management
- SAL-ADV-022Advanced Strategies in Retail & Channel Sales Management
- SAL-PRO-023Retail & Channel Sales Management: Professional Certificate
- SAL-MCL-024Masterclass & Best Practices for Retail & Channel Sales Management
- SAL-WKS-025Practical Workshop in Retail & Channel Sales Management
- SAL-FND-026Complaint Handling & Service Recovery: Foundation Programme
- SAL-ADV-027Advanced Strategies for Complaint Handling & Service Recovery
- SAL-PRO-028Professional Certificate in Complaint Handling & Service Recovery
- SAL-MCL-029Complaint Handling & Service Recovery: Masterclass & Best Practices
- SAL-WKS-030Practical Workshop for Complaint Handling & Service Recovery
- SAL-FND-031Foundation Programme in Telesales & Contact Centre Excellence
- SAL-ADV-032Telesales & Contact Centre Excellence: Advanced Strategies
- SAL-PRO-033Professional Certificate for Telesales & Contact Centre Excellence
- SAL-MCL-034Masterclass & Best Practices in Telesales & Contact Centre Excellence
- SAL-WKS-035Telesales & Contact Centre Excellence: Practical Workshop
- SAL-FND-036Foundation Programme for Strategic Account Planning
- SAL-ADV-037Advanced Strategies in Strategic Account Planning
- SAL-PRO-038Strategic Account Planning: Professional Certificate
- SAL-MCL-039Masterclass & Best Practices for Strategic Account Planning
- SAL-WKS-040Practical Workshop in Strategic Account Planning
- SAL-FND-041Sales Team Leadership: Foundation Programme
- SAL-ADV-042Advanced Strategies for Sales Team Leadership
- SAL-PRO-043Professional Certificate in Sales Team Leadership
- SAL-MCL-044Sales Team Leadership: Masterclass & Best Practices
- SAL-WKS-045Practical Workshop for Sales Team Leadership